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Terms of Use

Effective Date: March 3, 2026 · Last Updated: March 3, 2026

Welcome to Nujoom Live. These Terms of Use ("Terms") govern your access to and use of the Nujoom Live mobile application ("App") operated by Nujoom Live ("we," "our," or "us"). By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App.

1. Eligibility

You must be at least 13 years old to create an account and use Nujoom Live. Users between 13 and 17 years old must have parental or guardian consent.

To broadcast live streams, you must be at least 18 years old. To purchase coins or send paid gifts, you must be at least 18 years old or have the legal capacity to enter into financial transactions in your jurisdiction.

By using the App, you represent and warrant that you meet the applicable age requirements and have the legal capacity to enter into these Terms.

2. Account Responsibilities

When you create an account, you agree to:

  • Provide accurate and truthful information
  • Maintain the security of your account credentials
  • Not share your account with others or allow unauthorized access
  • Notify us immediately of any unauthorized use of your account
  • Not create multiple accounts for fraudulent or abusive purposes

You are responsible for all activity that occurs under your account. We are not liable for any loss arising from unauthorized use of your account.

3. Virtual Currency

3.1 Coins

Coins are virtual currency that can be purchased through Google Play and used within the App to send virtual gifts to streamers. Coin purchases are facilitated by Google Play Billing and are subject to Google Play's terms of service.

3.2 Diamonds

Diamonds are virtual currency earned by streamers when they receive gifts from viewers. Diamonds can be converted to real currency and withdrawn via PayPal, subject to the withdrawal terms outlined in Section 5.

3.3 Important Terms

Coins and diamonds have no real-world monetary value outside of the Nujoom Live platform. They are not redeemable for cash (except diamonds through the official withdrawal process), are non-transferable between users (except through the gifting mechanism), and cannot be exchanged, traded, or sold outside the App.

  • All coin purchases are final and non-refundable, except as required by applicable law or Google Play's refund policies
  • We reserve the right to modify coin and diamond values, pricing, and conversion rates at any time with reasonable notice
  • Unused coins and diamonds have no expiration date while your account remains active
  • If your account is terminated for violation of these Terms, you may forfeit any remaining coins and diamonds

4. Content Guidelines

When using Nujoom Live, including during live broadcasts and in chat, you must not:

  • Nudity and sexual content: Broadcast, share, or display nudity, sexually explicit content, or sexually suggestive material
  • Hate speech: Promote hatred, discrimination, or violence against individuals or groups based on race, ethnicity, nationality, religion, gender, sexual orientation, disability, or any other protected characteristic
  • Violence and threats: Display graphic violence, make threats of physical harm, or encourage dangerous activities
  • Harassment and bullying: Harass, bully, intimidate, or stalk other users
  • Illegal activities: Promote, encourage, or engage in illegal activities, including drug use, gambling, or fraud
  • Misinformation: Deliberately spread false or misleading information that could cause harm
  • Spam: Send unsolicited commercial messages, chain messages, or repetitive content
  • Impersonation: Impersonate other individuals, organizations, or public figures
  • Intellectual property: Broadcast copyrighted music, movies, TV shows, or other content without proper authorization
  • Minor safety: Exploit, endanger, or share content involving minors in any inappropriate context

We reserve the right to monitor content and remove any material that violates these guidelines. Repeated or severe violations will result in account suspension or permanent termination.

5. Streamer Earnings and Withdrawals

5.1 Earning Diamonds

Streamers earn diamonds when viewers send them virtual gifts during live broadcasts. The diamond value of each gift is 50% of the gift's coin value (the remaining 50% is retained by the platform as a service fee).

5.2 Diamond to Cash Conversion

Diamonds can be converted to cash at the following rate:

100 Diamonds = $0.50 USD

5.3 Withdrawal Terms

  • Minimum withdrawal: $10.00 USD (2,000 diamonds)
  • Payment method: PayPal (you must have a valid PayPal account)
  • Processing time: Withdrawal requests are processed within 7 business days
  • Fees: PayPal processing fees (approximately 2%) are deducted from the withdrawal amount
  • Frequency: Maximum one withdrawal request per 24-hour period
  • Verification: We may require identity verification for withdrawals exceeding $100.00 USD per month

5.4 Platform Commission

Nujoom Live retains a 50% commission on all gift transactions. This commission covers platform operations, streaming infrastructure, content moderation, and service maintenance. We reserve the right to adjust the commission rate with 30 days advance notice to streamers.

6. Prohibited Conduct

In addition to the content guidelines above, you agree not to:

  • Use the App for any unlawful purpose
  • Attempt to gain unauthorized access to other users' accounts or our systems
  • Use bots, scripts, or automated tools to interact with the App
  • Manipulate viewer counts, gift transactions, or other metrics
  • Engage in gift farming, self-gifting through alternate accounts, or other schemes to artificially inflate earnings
  • Attempt to reverse-engineer, decompile, or disassemble the App
  • Circumvent or disable any security or access control features
  • Use the platform for money laundering or any form of financial fraud
  • Interfere with or disrupt the App's functionality or servers
  • Scrape, collect, or harvest user data without authorization

7. Intellectual Property

The App, including its design, features, code, graphics, and branding, is owned by Nujoom Live and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the App without our written permission.

By broadcasting on Nujoom Live, you retain ownership of your original content. However, you grant us a non-exclusive, worldwide, royalty-free license to display, distribute, and promote your content within the App and for marketing purposes.

8. Termination

We may suspend or terminate your account at any time, with or without notice, for any reason, including but not limited to:

  • Violation of these Terms or community guidelines
  • Fraudulent or abusive activity
  • Inactivity for more than 12 consecutive months
  • Request by law enforcement or government authorities
  • Discontinuation of the App or any part of it

You may delete your account at any time through the App settings. Upon termination or deletion, your right to use the App ceases immediately. Any remaining coins may be forfeited. Outstanding diamond balances eligible for withdrawal will be honored for 30 days after account termination, provided the termination was not due to fraud or Terms violations.

9. Disclaimers

The App is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that:

  • The App will be uninterrupted, secure, or error-free
  • Streaming quality will meet your expectations at all times
  • Any content on the platform will be accurate, complete, or appropriate
  • Defects will be corrected in a timely manner

We are not responsible for user-generated content, including live streams and chat messages. Users are solely responsible for their own content.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Nujoom Live and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, revenue, or data
  • Loss of virtual currency (coins or diamonds) due to technical issues
  • Interruption of streaming services
  • Unauthorized access to your account
  • Conduct of other users on the platform

Our total aggregate liability for any claims arising from your use of the App shall not exceed the amount you paid to us in the 12 months preceding the claim, or $100.00 USD, whichever is greater.

11. Indemnification

You agree to indemnify, defend, and hold harmless Nujoom Live and its affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of the App
  • Your content, including live broadcasts and chat messages
  • Your violation of these Terms
  • Your violation of any third-party rights

12. Dispute Resolution

Any disputes arising from or relating to these Terms or your use of the App shall be resolved through good-faith negotiation between the parties. If a dispute cannot be resolved through negotiation within 30 days, either party may pursue resolution through binding arbitration or the courts of competent jurisdiction.

You agree to waive any right to participate in a class action lawsuit or class-wide arbitration against Nujoom Live.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions. You consent to the exclusive jurisdiction of the courts located in Dubai, UAE, for any legal proceedings arising from these Terms.

14. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms in the App and updating the "Last Updated" date. Your continued use of the App after changes become effective constitutes acceptance of the updated Terms.

For significant changes affecting your rights or financial terms (commission rates, withdrawal terms), we will provide at least 30 days advance notice.

15. General Provisions

  • Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect
  • Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision
  • Entire agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Nujoom Live regarding the use of the App
  • Assignment: You may not assign or transfer your rights under these Terms without our consent. We may assign our rights without restriction

16. Contact Us

If you have any questions or concerns about these Terms, please contact us:

  • Email: support@nujoom.live
  • Website: nujoom.live

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